FAQ

Frequently Asked Questions

How long does order processing take

Orders are usually processed within 1–2 business days after payment confirmation
Weekends and public holidays are not included

How long does delivery usually take

After shipment most orders arrive within 4–7 business days
Delivery time depends on destination and carrier operations

Do you offer free shipping

Orders over 50 USD qualify for free shipping
Orders under 50 USD are charged a flat 9.99 USD shipping fee

Where do you ship

Shipping is available within the United States only
US territories and PO Box addresses are not supported

What should I do if my order arrives damaged or incorrect

Please contact us within 48 hours of delivery
Email info@bestftinc.com with your order number and clear photos
Our team will review the issue and provide a suitable solution

Can I request a refund or exchange

Refunds and exchanges are available under specific conditions
Requests must be submitted within 15 days of delivery
All items must meet the requirements outlined in our policies

Are germination results guaranteed

Germination depends on planting methods soil quality watering and environment
For this reason germination issues are not eligible for refunds or exchanges

How can I contact customer support

You may reach our support team by phone or email during business hours
All inquiries are answered within 24 hours on business days

Contact Us‌

Company Name: BEST FURNITURE,INC.

Address:11770 SOUTH WEST 12TH STREET, PEMBROKE, FL 33025

Ein:22-3922096

Phone: +1 (406)214-2789

Email: info@bestftinc.com

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.