Seed Exchange Promise

At Bestftinc we stand behind the quality and condition of every seed order
If an issue is identified upon delivery our exchange policy is intended to provide a fair and timely resolution

Exchange Eligibility

An exchange may be approved only when the issue is confirmed to have occurred before or during delivery

Eligible situations include seeds damaged during transit

Orders where the wrong seed variety or incorrect quantity was received

Seeds that arrive clearly defective or unusable upon delivery

The issue must not be caused by improper storage handling or use after delivery

Exchange Restrictions

Exchange requests will not be accepted in certain situations

This includes changes of mind or personal preferences such as expectations related to color size taste or growth results

Germination issues resulting from planting methods soil quality watering practices or environmental conditions are not eligible

Requests submitted more than 15 days after the delivery date cannot be approved

Items clearly marked as final sale or non returnable are excluded from exchange

How to Request an Exchange

To begin the exchange process please contact customer support within 48 hours of receiving your order

Email
info@bestftinc.com

Your request should include your order number

A clear description of the issue

Photos of the seeds and original packaging

All requests are reviewed carefully
You will receive a response within 1 business day confirming approval status and whether a return is required

Returning Items When Required

If a return is necessary a return address will be provided by our team

Returned items must be shipped using a trackable shipping method

Once the returned seeds are received and inspected a replacement will be dispatched within 2 business days

Tracking details will be provided once the replacement shipment is sent

Shipping Cost Responsibility

When an exchange is approved due to an error by Bestftinc including damaged items or incorrect shipments

All shipping related costs will be fully covered by us

When an exchange is approved for other eligible reasons

Both return shipping and reshipping costs are the responsibility of the customer

Packaging Requirements

Original packaging should be retained whenever possible

Seeds returned without proper protective packaging may become damaged during transit

Exchange requests may be declined if damage occurs due to insufficient or improper packaging

Contact Us‌

Company Name: BEST FURNITURE,INC.

Address:11770 SOUTH WEST 12TH STREET, PEMBROKE, FL 33025

Ein:22-3922096

Phone: +1 (406)214-2789

Email: info@bestftinc.com

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.