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15-day returns
At Bestftinc we stand behind the quality and condition of every seed order
If an issue is identified upon delivery our exchange policy is intended to provide a fair and timely resolution
An exchange may be approved only when the issue is confirmed to have occurred before or during delivery
Eligible situations include seeds damaged during transit
Orders where the wrong seed variety or incorrect quantity was received
Seeds that arrive clearly defective or unusable upon delivery
The issue must not be caused by improper storage handling or use after delivery
Exchange requests will not be accepted in certain situations
This includes changes of mind or personal preferences such as expectations related to color size taste or growth results
Germination issues resulting from planting methods soil quality watering practices or environmental conditions are not eligible
Requests submitted more than 15 days after the delivery date cannot be approved
Items clearly marked as final sale or non returnable are excluded from exchange
To begin the exchange process please contact customer support within 48 hours of receiving your order
Email
info@bestftinc.com
Your request should include your order number
A clear description of the issue
Photos of the seeds and original packaging
All requests are reviewed carefully
You will receive a response within 1 business day confirming approval status and whether a return is required
If a return is necessary a return address will be provided by our team
Returned items must be shipped using a trackable shipping method
Once the returned seeds are received and inspected a replacement will be dispatched within 2 business days
Tracking details will be provided once the replacement shipment is sent
When an exchange is approved due to an error by Bestftinc including damaged items or incorrect shipments
All shipping related costs will be fully covered by us
When an exchange is approved for other eligible reasons
Both return shipping and reshipping costs are the responsibility of the customer
Original packaging should be retained whenever possible
Seeds returned without proper protective packaging may become damaged during transit
Exchange requests may be declined if damage occurs due to insufficient or improper packaging
Contact Us
Company Name: BEST FURNITURE,INC.
Address:11770 SOUTH WEST 12TH STREET, PEMBROKE, FL 33025
Ein:22-3922096
Phone: +1 (406)214-2789
Email: info@bestftinc.com
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
We will respond within 24 hours.
Refund requests are accepted within 15 days after successful delivery
To qualify for a refund seeds must be unopened unused and kept in original intact packaging
Products must not be custom made or marked as final sale
Seeds must remain free from damage caused by improper storage or handling after delivery
A full refund will be issued when the issue is determined to be the responsibility of Bestftinc
This may include situations such as receiving incorrect seed varieties
Seeds that arrive damaged
Order fulfillment or shipping errors
To begin a refund request please contact us within 15 days of receiving your order
Email
info@bestftinc.com
Please provide your order number
Include a brief explanation of the issue
Attach clear photos if the seeds are damaged or incorrect
All requests are reviewed carefully
You will receive a response within 1 business day confirming eligibility and next steps
If a return is approved the item must be shipped back within 3 days after approval
A trackable shipping method must be used
Once the returned seeds are received and inspected refunds will be processed to the original payment method within 2 business days
For customer initiated returns such as a change of mind
Original shipping fees are non refundable
Return shipping costs are the responsibility of the buyer
For issues caused by Bestftinc including product quality problems or shipping errors
All shipping costs including original and return shipping will be fully covered by us
Please keep your return tracking information until the refund process is completed
Requests submitted after 15 days or not following the required steps may not qualify for a refund
Returned items that fail inspection may be considered ineligible
If you have any questions our support team is always happy to assist
We appreciate your trust and strive to ensure a smooth experience with Bestftinc
Return address:11770 SOUTH WEST 12TH STREET, PEMBROKE, FL 33025
Contact Us
Company Name: BEST FURNITURE,INC.
Address:11770 SOUTH WEST 12TH STREET, PEMBROKE, FL 33025
Ein:22-3922096
Phone: +1 (406)214-2789
Email: info@bestftinc.com
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
We will respond within 24 hours.
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